Case studies
Twenty restaurants, and what changed after the site went live
Real projects for fine dining rooms, family restaurants, gastropubs and counters across the country. Each one sets out where the restaurant started, what we built, how long it took and what the team noticed afterward.
How these are written
Written up with the restaurant
Each file is the restaurant's own account of the project, with a quote from the person who ran it on their side. We tidy spelling and punctuation, nothing else.
No names, on purpose
Clients are described by format and city only. No business names, no logos and no photographs of people, so a restaurant can speak plainly about what was not working.
No invented numbers
You will not find a made-up percentage here. Where a project changed something measurable, the file says what changed in the words of the team who noticed it.
Every case study
Showing all 20
- Modern British restaurantRepairing the opening step of restaurant reservationsWhen it comes to restaurant reservations, staff can act on the first message instead of the third. Billings, MontanaRead
- Mexican cantina restaurantRestaurant reservations within easy reach on a phoneFor restaurant reservations, phone visitors complete the journey the site always intended. Tulsa, OklahomaRead
- Farm-to-table country restaurantA common reference for restaurant reservations questionsWith restaurant reservations, the same question now gets the same answer everywhere. Harrisburg, PennsylvaniaRead
- Japanese ramen and grill restaurantClosing the loop on restaurant reservations submissionsDay to day with restaurant reservations, senders can see their request has landed and know exactly how to chase it if needed. Lexington, KentuckyRead
- Turkish grill restaurantOne guide, read before we talk about restaurant reservationsWhen it comes to restaurant reservations, one link replaces the patchwork of emails. Tacoma, WashingtonRead
- Indian restaurant with private diningWhat restaurant reservations covers, and what it does notFor restaurant reservations, the distinction between asking and agreeing is now explicit. Worcester, MassachusettsRead
- Gastropub with dining roomEvery restaurant reservations request has an ownerWith restaurant reservations, every inquiry has a name and a state attached to it. Chandler, ArizonaRead
- Family-owned Italian restaurantFrom printout to page: restaurant reservations made legibleDay to day with restaurant reservations, staff reply with a precise link instead of an attachment. Savannah, GeorgiaRead
- Thai family restaurantEnding the restaurant reservations version confusionWhen it comes to restaurant reservations, the business maintains key information in one place and has a practical method for checking related pages. Santa Rosa, CaliforniaRead
- Steakhouse and grill restaurantThree doors instead of one for restaurant reservationsFor restaurant reservations, messages arrive pre-sorted by the person best placed to sort them: the sender. Roanoke, VirginiaRead
- Vegetarian and vegan restaurantLocal routing built into restaurant reservationsWith restaurant reservations, staff no longer begin calls by discovering the caller belongs to another branch. Reno, NevadaRead
- Neighborhood bistro restaurantShowing the working behind restaurant reservationsDay to day with restaurant reservations, the site now argues with evidence the business chose to publish. Newark, DelawareRead
- French provincial restaurantOut-of-hours restaurant reservations, handled honestlyWhen it comes to restaurant reservations, the day now starts with structured requests. Billings, MontanaRead
- Greek taverna-style restaurantA restaurant reservations form that helps people finishFor restaurant reservations, visitors receive a specific instruction when something needs attention and can fix it without starting over. Tulsa, OklahomaRead
- Lebanese mezze restaurantOld restaurant reservations links, new destinationsWith restaurant reservations, old links resolve to sensible destinations instead of error pages. Harrisburg, PennsylvaniaRead
- Chinese restaurant with banquet roomNo more telephone edits on the restaurant reservations pageDay to day with restaurant reservations, the person asking, the person approving and the person publishing all look at the same words. Lexington, KentuckyRead
- Spanish paella restaurantA shorter route back for restaurant reservations follow-upsWhen it comes to restaurant reservations, continuing conversations are identifiable without opening the message. Tacoma, WashingtonRead
- Seafood restaurant by the marinaWhere restaurant reservations inquiries really come fromFor restaurant reservations, the team can now ask which pages persuade, not just which attract. Worcester, MassachusettsRead
- Caribbean family restaurantResilient contact routes for restaurant reservationsWith restaurant reservations, the new setup gives visitors another way through and gives staff a repeatable check. Chandler, ArizonaRead
- Tapas and wine restaurantInstructions included: restaurant reservations after launchDay to day with restaurant reservations, maintenance no longer depends on memory or on any single individual. Savannah, GeorgiaRead
Want the same fix for your restaurant?
A live walk-through on your screen, about 30 minutes, with a build for your kind of restaurant. Plans from $117 a month.
Questions about these case studies
Are these case studies from real restaurants?
Yes. Every file on this page is a real client project, supplied and approved by the restaurant, and the quote on each one comes from the person who ran the project on their side. We describe each client by restaurant format and city rather than by name.
Why do so many of them focus on reservation inquiries?
Because that is where a restaurant website most often lets a restaurant down. The menu can be right and the photos lovely, but if a request for a table of eight arrives without a date, a party size or a preferred sitting, somebody spends the morning chasing it. Most of these projects fixed that first step.
How long does a project like these take?
The builds on this page ran between 10 and 25 working days after the restaurant approved its content, including staff review and handover. New sites on our plans go live in 7 days on The Daily Menu, 10 on The Full Menu and 15 on The Tasting Menu, counted from the onboarding call.
Can I see a case study for my kind of restaurant?
Use the restaurant type buttons above the list. If your format is not there yet, the closest match is usually a restaurant with the same service style, and a demo call is the quickest way to see a build for your own menu and floor.
Does an online reservation request become a booking straight away?
Not on the sites described here. The form collects what the restaurant needs and tells the guest what happens next, and the booking is confirmed by the restaurant team. If you use a reservation platform, we link or embed it instead.
What does a site like this cost?
Plans start at $117 a month, with the $647 one-time build fee invoiced only after the site is live and approved. 5 revisions a month are included on every plan.
Find your kind of restaurant
- Fine diningA website for a fine dining room that carries the reservation, not just the menu
- Casual and family diningA website for a casual or family restaurant that keeps hours, kids menus and specials current
- Fast casualA website for a fast casual counter that gets an order started in one tap
- PizzeriasA website for a pizzeria that makes delivery, pickup and dine-in menus easy to tell apart
- Cafes and bakeriesA website for a cafe or bakery that separates the morning menu from the afternoon one
- Food trucksA website for a food truck that answers where you are today before anything else
See the site you would get
Bring your menu, your hours and the question your team answers most often. We will show you where it goes on the page.